Quality Engineer
Job Opportunity at Thunder Bay Resources

Posted on Sep 5

http://www.thunderbayresources.com    734-259-4114

Location: Plymouth, MI
Job Type: Full Time
Job ID: W4135216

Our client is an award-winning world leader in the OE manufacturing of automatic transmissions, with a commitment to quality and equipment standards that is unsurpassed in the automotive industry.  We have an immediate opening in the Quality Engineering Department for a Quality/Warranty Engineer for their location in Plymouth, Michigan.
Some of the duties and responsibilities of this position include:
  • Supporting customer regarding function and performance of products.  This includes traveling to sites such as assembly plants, dealers and other related customer sites per a pre-arranged schedule or as requested by the customer.
  • Attend customer trial events, evaluation pre and post SOP to coordinate quality launch activities, and keep track quality issues of assigned programs.
  • Perform quality/warranty analysis of products for assigned customer(s) and suppliers to ensure proper component development/performance.
  • Handle assembly plant concerns at assigned customer(s) including returning parts for analysis
  • Track customer(s) KPI for related programs.
  • Provide Quality and technical support to Technical/Engineering teams within the assigned OEM(s). 
  • Support Engineering and Manufacturing on continuous improvement activities including setup of vehicle test equipment, tracking, and interpreting data from test equipment.  (OEM field data collection)
  • Prepare summary reports of data collected from the vehicle and provide all information to Japan for review and analysis and continuous improvement.
  • Usage of quality tools for field/ line performance of products
  • Support the investigation of customer complaints regarding products for root cause analysis.
  • Maintain contact with customer field service experts and provide technical expertise (Call center support, Web base support, etc)
  • Attend weekly OE warranty reviews at customer(s) site or in house for current programs
  • Attend weekly Engineering / platform meetings at customer(s) site or in house for new programs
The ideal candidate must have the following:
  • Mechanical Engineering or Technical Related Degree preferred.
  • The ideal candidate will have 3- 5 years’ experience working with PPAP, APQP (PSW), PFMEA – DFMEA and 8-D.
  • Technical understanding of automatic transmission and vehicle functions and mechanical aptitude.  Powertrain component experience is desirable.
  • Strong computer skills.   Proficient in Microsoft Office.
  • Strong planning, organizing, communication, and problem solving skills.
  • Must be able to operate independently.
  • Ability to read engineering drawings preferred.
  • Ability to travel with limited but reasonable notice (25-30%)
  • Strong project management and customer interface skills.
  • Familiar with software and vehicle test equipment.
  • Customer interface systems experience.
  • Working knowledge of:   NVH sound equipment, VIMS, CAN, DIAGRA, VECTOR.
  • OEM Automotive experience preferred.  
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