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Thunder Bay Resources
Posted on Sep 5
Our client is an award-winning world leader in the OE manufacturing of automatic transmissions, with a commitment to quality and equipment standards that is unsurpassed in the automotive industry. We have an immediate opening in the Quality Engineering Department for a Quality/Warranty Engineer for their location in Plymouth, Michigan.
Some of the duties and responsibilities of this position include:
Supporting customer regarding function and performance of products. This includes traveling to sites such as assembly plants, dealers and other related customer sites per a pre-arranged schedule or as requested by the customer.
Attend customer trial events, evaluation pre and post SOP to coordinate quality launch activities, and keep track quality issues of assigned programs.
Perform quality/warranty analysis of products for assigned customer(s) and suppliers to ensure proper component development/performance.
Handle assembly plant concerns at assigned customer(s) including returning parts for analysis
Track customer(s) KPI for related programs.
Provide Quality and technical support to Technical/Engineering teams within the assigned OEM(s).
Support Engineering and Manufacturing on continuous improvement activities including setup of vehicle test equipment, tracking, and interpreting data from test equipment. (OEM field data collection)
Prepare summary reports of data collected from the vehicle and provide all information to Japan for review and analysis and continuous improvement.
Usage of quality tools for field/ line performance of products
Support the investigation of customer complaints regarding products for root cause analysis.
Maintain contact with customer field service experts and provide technical expertise (Call center support, Web base support, etc)
Attend weekly OE warranty reviews at customer(s) site or in house for current programs
Attend weekly Engineering / platform meetings at customer(s) site or in house for new programs
The ideal candidate must have the following:
Mechanical Engineering or Technical Related Degree preferred.
The ideal candidate will have 3- 5 years’ experience working with PPAP, APQP (PSW), PFMEA – DFMEA and 8-D.
Technical understanding of automatic transmission and vehicle functions and mechanical aptitude. Powertrain component experience is desirable.
Strong computer skills. Proficient in Microsoft Office.
Strong planning, organizing, communication, and problem solving skills.
Must be able to operate independently.
Ability to read engineering drawings preferred.
Ability to travel with limited but reasonable notice (25-30%)
Strong project management and customer interface skills.
Familiar with software and vehicle test equipment.
Customer interface systems experience.
Working knowledge of: NVH sound equipment, VIMS, CAN, DIAGRA, VECTOR.
OEM Automotive experience preferred.
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